FAQs - HbA1c Products
HPLCline 100 HbA1c Analyzer
- Check whether the connection between the analyzer and the receiver is normal.
- The computer terminal and the analyzer IP address are consistent.
- Open the analyzer interface LIS transfer switch.
- Check whether the barcode scanning gun is properly connected.
- Check if the connection is properly connected.
- Contact a JARCET service engineer for assistance.
- Check whether the hemolytic connection tube is well connected.
- Replace the new hemolytic agent.
- Replace the solution.
- Reset liquid count.
- Check the connection tube and reagent dosage, then perform to prime A/B/C solution to remove the bubbles.
- Increase the sample size.
- Replace the whole blood sample or adopt the diluted blood model.
- Replace the column or filter.
- Reagent.
- Bubble removal.
- Mix it well and repeat the test. If the retest value is still abnormal, it is recommended to test with the method of diluting blood.
- Reposition the sample and retest it
- Mix it well and repeat the test. If the retest value is still abnormal, it is recommended to test with the method of diluting blood.
- After the bubble action was performed, retesting the sample.